How to handle capability procedures

Managing staff capability can be one of the more complex aspects of running a business or managing a team, as it directly deals with employees’ performance levels. In the UK, there are specific disciplinary procedures in place to ensure that capability issues are handled fairly and legally. These procedures are intended to help employees improve when possible and to make fair decisions if their performance doesn’t meet the expected standards.

This guide will break down what capability procedures are, how they work, and what an employee should do if they find themselves going through one. We’ll cover everything from the initial meetings to warnings, decisions, and appeals.